When you are prompted to confirm that you are using the affected machine, select Yes, and then select Next. :::image type="content" source="media/how-to-scan-outlook-by-using-microsoft-support-and-recovery-assistant/select-to-run-outlook.png" alt-text="Select Outlook item." border="false"::: :::image type="content" source="media/how-to-scan-outlook-by-using-microsoft-support-and-recovery-assistant/advanced-diagnostics.png" alt-text="Select the Advanced diagnostics option." border="false"::: Select Advanced diagnostics, and then select Next. To scan Outlook for known issues and create a detailed report of your Outlook configuration, follow these steps: The Microsoft Support and Recovery Assistant can resolve issues in many programs. How to scan an Outlook configuration for known issues To install SaRA and automatically start the scenario for scanning Outlook, select the following link:īy downloading this app, you agree to the terms of the Microsoft Services Agreement and Privacy Statement. Windows 8 and later versions of Windows include at least. If you are running Windows 7 (any edition), you must also have. Microsoft Office 2010 (32-bit or 64-bit).Microsoft Office 2013 (32-bit or 64-bit Click-to-Run or MSI installations).Microsoft Office 2016 (32-bit or 64-bit Click-to-Run or MSI installations).The Outlook program in any of the following Office versions can be scanned: The following operating systems are supported: The SaRA scenario that is described in this article replaces the Outlook scanning functionality that was originally provided by the Office Configuration Analyzer Tool (OffCAT).įor more information about SaRA, see About the Microsoft Support and Recovery Assistant. If you're a Helpdesk professional, you can review customer reports that are generated in HTML format. Reported problems are linked to public-facing documentation (usually a Microsoft Knowledge Base article) for possible fixes.
The Microsoft Support and Recovery Assistant (SaRA) uses advanced diagnostics to report known problems and details about your Microsoft Outlook configuration.
How to scan Outlook by using the Microsoft Support and Recovery Assistant
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